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Cortex Voiz
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The AI phone assistant

Your phone lines, answered by AI
that sounds human.

Cortex Voiz runs production-grade voice agents for inbound support and outbound sales — grounded in your data, integrated with your stack, and live in days. No phone trees, no hold music, no telephony to build.

500+
Concurrent Calls Handled
<1 SEC
Turn-Taking Latency
3 DAYS
To First Agent
40%
Support Cost Reduction
24/7
Customer Enquiry Support
The problem

Why Cortex Voiz exists?

Manual phone handling is costly, doesn't scale, and ties up your best people.

Every incoming call needs a human. Every outbound campaign requires a team. With Cortex Voiz, create intelligent voice agents that handle both — inbound support, outbound sales, appointment scheduling, and more — without building telephony infrastructure from scratch.

98.6%
Call resolution without a human
−40%
Cost per handled call
3 days
To first live agent
Core capabilities

How each feature works

Inbound & outbound calling

One agent answers incoming calls and runs outbound campaigns. Inbound: it picks up instantly, resolves routine requests, and routes to a human when needed. Outbound: it dials, handles objections, qualifies leads, and books meetings.

  • Full call recording and transcription
  • Voicemail detection and tailored responses
  • Campaign dialling with retry logic
  • Works with your VOIP / SIP phone numbers

Knowledge-driven responses

Instead of guessing, the agent retrieves from your actual documents before it speaks. Upload PDFs, FAQs, and knowledge bases, or connect a live system, and every answer is grounded and traceable.

  • Retrieval-augmented generation (RAG)
  • Automatic document indexing
  • Live data sync with your systems
  • Confidence scoring on each answer

Risk-free live testing

Before a single real call, rehearse the agent in a browser sandbox, replay simulated conversations, and approve changes. You launch with zero surprises on day one.

  • Interactive conversation sandbox
  • Full call playback and analytics
  • Versioning and one-click rollback
  • Team approval workflow

CRM & API integration

Cortex Voiz speaks REST, GraphQL, and webhooks, so it connects to Salesforce, HubSpot, Zendesk, or a custom system. It reads and writes live data mid-call.

  • Pre-built connectors for common CRMs
  • Custom webhook support
  • Read/write live data during calls
  • Automatic lead creation and updates

Live human handoff

When a caller needs a human, the agent hands off with full context — transcript, intent, and account details — so the person picks up mid-thought instead of starting over.

  • Context-rich warm transfer
  • Skill-based routing to the right team
  • Live whisper and barge-in for supervisors
  • Automatic escalation rules

Multilingual + call analytics

Handle calls across many languages with native accent recognition, and turn every conversation into structured analytics — intents, outcomes, sentiment, and resolution rates on one dashboard.

  • Multi-language voice with accent handling
  • Per-call transcript and sentiment
  • Intent and outcome tagging
  • Resolution and containment dashboards
Who it is for

Different teams, same platform

Healthcare

Appointment lines ring constantly. Voiz answers, checks availability, books, and confirms instantly.

Financial Services

Support volume spikes unpredictably. AI takes routine calls; humans take the complex ones.

Contact Centres

Use AI for first-pass handling and reserve people for hard cases, cutting handle time.

Retail & E-commerce

Order status and returns handled automatically, with feedback captured on the call.

Real Estate

Outbound follow-up qualifies leads, schedules showings, and answers property questions 24/7.

Education

Admissions lines answered at scale — questions handled, materials sent, tours booked.

Want to use Cortex Voiz in a different sector?

Contact us to get a personalised demo of Cortex Voiz for your specific domain.

Schedule a Demo
Under the hood

Built for real-time conversation at scale

A streaming FastAPI pipeline moves audio to real-time speech and reasoning models, so turn-taking feels human, not robotic.

LATENCY

Sub-second turn-taking over a streaming WebSocket pipeline.

ORCHESTRATION

FastAPI layer streaming audio to real-time speech and reasoning models.

LANGUAGES

Multi-language with native accent recognition and dialect handling.

SCALE

Hundreds of simultaneous calls without degradation.

SECURITY

Encrypted in transit and at rest, with full call audit logs.

DATA RESIDENCY

Choose where call data and recordings are stored.

WebRTCSIP / VOIPREST APIWebhooksRAGSSO / SAML
“Cortex Voiz answered 30,000 patient calls in the first month and booked 41% of them without a single human picking up.”
RV
Riya VarmaHead of Operations, Veda Health Network
41%
of inbound appointments booked fully autonomously, day one.
The suite

Explore the rest of the suite

Agents

Agents

Configure inbound and outbound voice agents, knowledge, and phone numbers in one place.

Create account →
Campaigns

Campaigns

Run outbound dialling with schedules, retries, DNC, and live monitoring.

Create account →
Analytics

Analytics

Transcripts, summaries, sentiment, and containment metrics on one dashboard.

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Pricing

Simple plans that scale with your call volume

Start with a pilot, scale to production. Every plan includes the full agent, live testing, and CRM integration — you only add volume and channels.

Pilot
Free · 14-day trial

Prove it on your own scenario before you commit.

  • 1 voice agent
  • Up to 500 test calls
  • Browser-based live testing
  • 1 language
  • Email support
Start free
Most popular
Growth
Custom · usage-based

For teams putting Cortex Voiz into production.

  • Unlimited agents
  • Inbound & outbound calling
  • CRM & API integrations
  • Up to 10 languages
  • Live human handoff
  • Call analytics dashboard
  • Priority support
Book a demo
Enterprise
Let's talk

For regulated, high-volume, multi-team operations.

  • Everything in Growth
  • Dedicated telephony & SLAs
  • On-prem or private cloud
  • SSO / SAML & audit logs
  • Custom integrations
  • Named success engineer
Contact sales

Usage-based pricing scales with minutes and channels — no per-seat fees. Ask for a volume quote on your call profile.

See it on your workflow

Book a Cortex Voiz demo

Tell us how your team works today and we'll show Cortex Voiz running on your scenario and scope what a rollout looks like.

We usually reply within one business day.

What should the agent demo?

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